Gifting Concierge Service + Shipping Policy
Shipping and returns are free + convenient + fast!
1. Once we receive your order. Your credit card will be charged a $20.00 styling fee. This fee will be deducted from your total if you keep 1 or more of the items in your box. If you send back all the items, the $20.00 styling fee is non refundable.
2. Jenifer, your stylist, then gets to work. She prepares your box and mails it to you within 1-2 business days. You will receive a confirmation once your box is on it’s way! You simply sit back, relax and wait for your Edit Collective to arrive.
3. Included in your Edit Collective box is a pre paid return envelope. Please use this for all returns.
4. Remember, if you keep all the items in your Edit Collective box, you will be credited your $20.00 styling fee + receive 25% off your entire purchase! How amazing is that?
1. You have 3 calendar days to try on your items. If you want to keep all the items, great! We not only deduct the $20.00 styling fee, you also get 25% off your total. Your credit card will be charged on the 5th day. Congrats on saving some cash!
2. In the unlikely circumstance you are wanting to return all of the items. No problem! Simply put your items neatly in the pre paid envelope included in your Edit Collective box and drop off at your local USPS. You must drop your pre paid envelope off by 4:00 pm MST on the 4th calendar day. *Please note if all items are returned, your $20.00 styling fee is non refundable.
3. If you decide you only want to keep a few of the items. The same steps apply. Simply put the unwanted items neatly in the pre paid envelope included in your Edit Collective box and drop off at the USPS by 4:00 pm MST on the 4th day. We will then charge your credit card only for the items you keep + deduct your $20.00 styling fee from your total.
4. Apparel and accessories must be unworn in their original condition with the tags/packaging still attached. Apothecary items must be in their original package and unused.
5. Gift collectives may be returned for credit only to the receiver.
6. To track returns use the tracking number on the prepaid label. You will receive an email notification once your return has been received + processed.
7. If your third calendar day falls on a Sunday or Holiday simply drop your pre paid envelope off the following business day.
8. Need an extension? Email firstname.lastname@example.org to receive an extension waiver confirmation number. This is a one time waiver and can only be extended by 2 days for a total of a 5 day try on session. Your extension waiver number must be included on your return in order to be processed.
I lost my return label. How should I ship my returns?
If you've misplaced your prepaid return bag, contact us so we can email you another shipping label. Please include your full name and order number on the return label or inside your package to ensure there are no delays in processing your return.